There are two lessons to be learnt from the “New Normal”. First, that business and organizational processes need to be better equipped to mitigate risk. Second, digital transformation is needed more than ever to facilitate these changes.
This is particularly crucial for companies in the energy and commodity trading industry. The organic growth of many of these trading companies have resulted in a patchwork of processes over the years. While functioning thus far, leakages and inefficiencies remain, and in fact are exacerbated in times of crises.